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Home Publications National Nursery Proceedings 1981 Avoiding the nursery-customer war or more aptly Keeping the battles down only customers you really don't want to deal with anyway

Avoiding the nursery-customer war or more aptly Keeping the battles down only customers you really don't want to deal with anyway

You must have all heard the following complaints from your customer 30% of your root systems are not acceptable. All my trees are turning brown. Half of my transplants are "J" rooted coming out of the bag. Your trees broke bud before they went into the ground. They heated up in your van. Your wimpy plugs won't stand up after planting. Those transplants you sent have roots so long we have to jam them in the ground. I ordered 100 M trees, how come I only received 89.6 M? Our plugs are bare-roots by the time we plant them. I ordered my trees to be grown at 30 per square foot. How come the nursery sows them at 50?


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Author(s): A. E. Suhrbier

Publication: National Nursery Proceedings - 1981

Event: Proceedings of the 1981 Intermountain Nurserymen's Association meeting
1981 - Edmonton, Alberta